Terms & Conditions

 

Apasionada LS recommends reviewing the characteristics of the items before selecting them and ask any questions before ordering by contacting our customer service department customer info@apasionada.eu
 
1. BUYING PROCESS
 
The customer browses our online store to your shopping incorporating those items you wish to purchase. After the selection of items, choose the method of payment and shipping. Prior to the order, you can register by filling out a form with your personal data, or by entering your password in the event and be registered to checkout click "pay" Once this process will get a message to your email with all the details of your order.
 
Important: Passionate LS advised to verify the copy of the order to hit your inbox to verify your billing, shipping, etc.. incorrect.
 
2. PRICES
 
Prices shown include 21% VAT and are valid for Spain. Do not include shipping costs, unless the order total exceeds 40€ total purchase (including current discounts) and sending it to Spanish territory, in which case shipping is free (see point 6 below), The prices shown are valid except typing error and while stocks last. May vary without notice.
 
3. PRODUCTS
 
All products are new and are presented in their original seal or packing.
 
3.1 Displaying and colors of products
 
You can display images with larger product image zooming in it. Because the color display on the screen depending on the settings thereof may be a slight variation in color and detail with respect to reality. No returns or exchanges will be accepted because the color is not exactly the same as expected.
 
Pack 3.2 Shipment
 
For your safety and peace of mind we ship your order within boxes or packages that do not reveal any marks, logos or external signs containing product, ensuring the confidentiality and security that customers require. No one will know what you receive or pick. The sender of the consignment is Andrew Lucas Ridaura - Passionate LS
 
4. Guarantee
 
To accept a return both the product and the packaging must be in perfect condition and with all contents and original labeling. Also be included in the return a copy of the invoice. For obvious reasons of hygiene, according to paragraph 3 of Article 45 of the Retail Trade Act of distance selling in the lingerie or underwear will not make any changes except for manufacturing error. If upon receiving your defective product FOUND it will be replaced, completely free of charge, for a new product within 15 days of receipt, as required by current legislation (Law of Retail Trade ), the deadline for return of the products will be 7 days from the delivery thereof. (You should save the receipt).
 
Previously, you must contact our customer service department to let us info@apasionada.eu defective product and authorize your return.
 
4.1. Returns
 
All orders are considered delivered on request so do not accept returns of products that work well. All products we sell are easily manipulated and it is difficult to detect, on our part, a possible manipulation. No customer would like a product that has passed through the hands of another person.
 
Only accept returns of products that are defective. IMPORTANT NOTE: Return shipping costs are borne by the buyer, ie the buyer pays shipping postage for the product will be changed and bearing upon receipt. Please check the features of the products before ordering.
 
Although we make every effort to ensure the accuracy and correctness of the content of this website, features, and / or photographs of the products may contain errors or inaccuracies. If in doubt, please contact us as no claims or returns relating to information posted on any product.
 
If the product delivered does not match the content of the order, please let us know immediately and will process your issue info@apasionada.eu ASAP.
 
5. ORDER STATUS
 
Once you have made your purchase, please click on "My Account" and then "Order History" and you know, at all times, the state where your order is. Some of the states are:
 
Pending (unpaid)
Processed (processed and paid)
Canceled (canceled)
 
6. SHIPPING AND DELIVERY
 
In most of our products, the delivery time is a maximum of 14 days. However, in "Gangas 48h" total delivery period is only 48 hours in Spain. Shipments and deliveries are made Monday through Friday, excluding holidays.
  
7. PAYMENT
 
7.1. Transfer
 
If you choose this method of payment receive in your email the details of your order and the data from our account to make the transfer or bank deposit, then you must report the payment by sending the voucher to info@apasionada.eu. In case of not receiving notification of payment within 5 business days of the request made, given by LS Passionate canceled the order.
 
This payment method is available for Spain.
 
7.2. COD.
 
Allowed in Spain with a fee of 3€
 
7.3. PayPal - Visa / MasterCard / American Express
 
Payment by credit card is the most widespread in internet payments, we offer you the possibility to pay with your Visa, Mastercard or American Express using PayPal secure gateway. From a simple, fast and secure you make payment for the order. For more information about PayPal Spain click here.
You will receive an invoice or proof of purchase by mail and / or email. All false orders or attempted fraud will be reported to the authorities. They provide all the information needed to assist in the investigation.
 
8. CONTACT
 
Through our email customer xtoy@apasionada.eu or any of the phones +34 96 129 06 69 / +34 675 125 490.